FedEx Logistics - Memphis, Tennessee

anup kagalkar

Horrible experience. They lost my passports and visa package in Memphis TN even though I paid for overnight shipping. Customer service is horrible and just give updates of tracking. They are not able to locate package lost in their hub. Claim process is horrible and maximum amount is up to $100.

Please find my passport and visa. I dont have time and energy to reissue all. Overall cost of reissues are more than $3000. Your apologizes dont matter in this case. Find the tracking details

Bruce Smith

I can’t believe a multi billion dollar company can have such poor logistical management and customer experience. It must be a conspiracy.

How is it that when Amazon delivers, I get the package on time, or early, but fedex consistently delivers a day late?

How is it that when a package is held at a fedex location, they’ll ship it back to the sender WITHOUT NOTIFYING ME.

How do your chief executive operating and customer experience directors live with themselves.

Consider hiring Amazon Chief operating officers.

Anthony King

Tried to file a complaint. Wanted all my information but here’s what you need to know. A driver daily blocks our turning lane. A lane created specifically to prevent this temporarily because the next door parcel has been granted a lane closure during construction. Please if you must use tax payer infrastructure do so with decency. The driver said “I don’t even care” when I asked if he knew people could not use the lane.

John Anderson

Why is fedex allowing this to happen at the fedex logistics headquarters parking lot in downtown Memphis. Looks bas for the city even worse for fedex. Fedex has allowed handicap sidewalk access to become blocked with weeds. Entire block is impassable in some areas with out hitting tall weeds.
FEDEX NEEDS TO AND AT LEAST TRY TO BE A GOOD NEIGHBOR AND CLEAN UP

Arthur Pelio

I hate this company. I can’t remember a single time when my package was delivered on time. The FedEx truck always stops by my house without delivering the package, for several days in a row. This has been happening for decades, and I’ve lived at several addresses all over the country. Worst delivery company ever.

Wendy B

I wish I could leave a "0". I ordered a gift for my son--in-law through Amazon from a 3rd party vendor to be delivered directly to my son-in-law. It arrived in Michigan and was placed on the FedEx truck to deliver it in plenty of time for Christmas. For whatever reason, the delivery driver said that they could not deliver the package because the recipient had moved. This is a lie and packages get delivered to him frequently. So FedEx took it upon themselves to return the package to the vendor. When I called FedEx they basically said there was nothing they could and I should call Amazon. Now I have no present to give my son-in-law for Christmas. Will never use FedEx again if I can help it.

Eivind Nessen Tangen

Compared to Amazon, Fedex tracking is horrible outdated. Two days late and estimates that doesn’t hold. Worst of all, no message when package has been delivered, in the open on a bench. This despite there was a note for Fedex to deliver on the doorstep. No real time tracking is terrible customer service in 2023. Get a grip Fedex.

Sean Wilson

Awful company. They say to contact 800-GO-FEDEX to speak to customer service but the automated system refuses to put me through no matter how I attempt. I never thought it could be this bad. You're better off strapping your package to a donkey and smacking its butt.